Comprehensive Company-Wide Training
August 17, 2024—the date on which changes to the real estate industry take place—is almost here. To ease the transition to this new way of doing business, Locations has hosted a series of training sessions for agents and staff at our Diamond Head, Kapolei and Pearlridge offices.
Led by Principal Broker Michelle Mossman, the goal of these training sessions has been to ensure that all Locations agents understand NAR’s policy changes, how those changes were integrated into the Hawaii Association of Realtors standard forms and how to explain these changes to clients. These informative sessions have also allowed agents to ask questions and learn from each other in a supportive environment.
Of course, understanding the policy changes is one thing—being able to confidently articulate your value proposition when asking for a buyer’s agreement is another. To address the concerns some agents may have, Locations Director of Sales Coaching Atau Sakuma will offer sessions on dialogue and objection handling at all of our offices over the next several weeks. Through extensive role-playing and practice, Atau will instruct agents on how to effectively communicate the changes to clients and handle potential objections. He will also review newly revised HAR forms and share various strategies for working with clients in this new landscape.
Additionally, agents who participate in our online leads program (formerly known as BMLS) have already had the opportunity to practice articulating their value proposition and handling buyer objections in a short amount of time with Leads Program Manager Joe Segal.
Resources You Can Use
If you’re looking for resources about the settlement and upcoming changes to our industry, check out NAR’s settlement page, where you’ll find a host of helpful documents, videos, presentations and more. There’s also a free webinar planned for Thursday, August 15 from 3 p.m. to 4 p.m.
Some of our favorite resources from NAR include:
- Settlement FAQs
- Written Buyer Agreements 101
- Compensation Disclosure Template
- “The Road to Accepting and Adapting to Change” (Audio, 19:29)
If you’re feeling a bit lost or unsupported throughout these changes to our industry, you don’t have to go it alone. At Locations, our Better Together philosophy ensures that no one is left to figure it all out on their own. Reach out to us today, and find out how we could help you to navigate these changes.
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